{"id":1662,"date":"2024-04-21T16:00:56","date_gmt":"2024-04-21T20:00:56","guid":{"rendered":"https:\/\/orot-jgh.org\/?p=1662"},"modified":"2024-04-23T16:39:08","modified_gmt":"2024-04-23T20:39:08","slug":"gray-transforme-la-planification-des-horaires-a-la-clinique-doncologie","status":"publish","type":"post","link":"https:\/\/orot-jgh.org\/fr\/2024\/gray-transforme-la-planification-des-horaires-a-la-clinique-doncologie\/","title":{"rendered":"Gray transforme la planification des horaires \u00e0 la Clinique d\u2019oncologie"},"content":{"rendered":"[vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb2\/3″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb][vc_column_text]\n

Moins d\u2019attente pour les patients et efficacit\u00e9 accrue pour les membres du personnel<\/h3>\n

U<\/span>n logiciel dynamique, mis en \u0153uvre derni\u00e8rement au Centre du cancer Segal, a consid\u00e9rablement simplifi\u00e9 le processus complexe de planification des horaires des s\u00e9ances de chimioth\u00e9rapie et d\u2019immunoth\u00e9rapie des patient(e)s, et accru son efficacit\u00e9<\/p>\n

OROT<\/strong><\/a>, l\u2019incubateur de sant\u00e9 connect\u00e9e du CIUSSS du Centre-Ouest-de-l\u2019\u00cele-de-Montr\u00e9al, a jou\u00e9 un r\u00f4le essentiel en cernant l\u2019outil id\u00e9al \u2014 d\u00e9velopp\u00e9 par l\u2019entreprise\u00a0Gray Oncology Solutions<\/strong><\/a>\u00a0de Montr\u00e9al \u2014 en aidant \u00e0 confirmer que le logiciel r\u00e9pondrait aux besoins de l\u2019HGJ et en appuyant son acquisition.<\/p>\n

Karine Lepage, infirmi\u00e8re et coordonnatrice clinico-administratif aux D\u00e9partements de m\u00e9decine et d\u2019oncologie, explique que la planification de l\u2019horaire d\u2019une s\u00e9ance de chimioth\u00e9rapie ou d\u2019immunoth\u00e9rapie est beaucoup plus compliqu\u00e9e que la planification de celui de simples pr\u00e9l\u00e8vements sanguins, par exemple.<\/p>\n

Il est particuli\u00e8rement important, dit-elle, que nous nous assurions que les 645\u00a0patient(e)s qui viennent r\u00e9guli\u00e8rement \u00e0 la Clinique d\u2019oncologie re\u00e7oivent tout le soutien personnel dont ils et elles ont besoin de la part des 10\u00a0infirmier(\u00e8re)s pr\u00e9sent(e)s \u2014 tout en comprenant que ces personnes ont \u00e9galement besoin de temps pour leurs repas et leurs pauses<\/p>\n

\n
\n

Tous les efforts possibles sont d\u00e9ploy\u00e9s pour que les patient(e)s n\u2019attendent pas inutilement, et pour \u00e9viter qu\u2019un fauteuil de traitement reste inoccup\u00e9 pendant une longue p\u00e9riode, ajoute Madame Lepage.<\/p>\n

Et, ce n\u2019est pas tout\u00a0: les patient(e)s re\u00e7oivent diff\u00e9rents types de traitements pour des dur\u00e9es distinctes, selon la complexit\u00e9 de leurs besoins m\u00e9dicaux. Et, un(e) seul(e) infirmier(\u00e8re) est habituellement charg\u00e9(e) de plusieurs patient(e)s(e)s \u00e0 la fois.<\/p>\n

Cela signifie que les rendez-vous doivent \u00eatre \u00e9chelonn\u00e9s de mani\u00e8re \u00e0 permettre \u00e0 chaque infirmier(\u00e8re) de commencer le traitement, d\u2019effectuer le suivi et l\u2019\u00e9valuation et de mettre fin au traitement, id\u00e9alement, au moment pertinent pour chaque patient(e).<\/p>\n

Accorder \u00e0 chaque personne le m\u00e9rite qui lui revient<\/strong><\/p>\n<\/div>\n

\n

K<\/span>arine Lepage reconna\u00eet l\u2019apport essentiel des membres du personnel pour la mise en \u0276uvre du logiciel de planification Gray au sein de la Clinique d\u2019oncologie, notamment\u00a0:<\/p>\n

    \n
  • Jasmine Alami<\/strong>, infirmi\u00e8re-cheffe de la Clinique d\u2019oncologie<\/li>\n
  • Alexandra Novitskaya<\/strong>, infirmi\u00e8re clinicienne et infirmi\u00e8re-cheffe adjointe de la Clinique d\u2019oncologie<\/li>\n
  • Renata Benc<\/strong>, conseill\u00e8re-cadre en Soins infirmiers<\/li>\n
  • Jos\u00e9e Duquette<\/strong>, adjointe administrative<\/li>\n<\/ul>\n

    Pour toutes ces raisons interd\u00e9pendantes, les unes des autres, un(e) adjoint(e) administratif(ve) \u00e0 temps plein et un(e) infirmier(\u00e8re) \u00e0 temps partiel sont charg\u00e9(e)s d\u2019\u00e9tablir l\u2019horaire des s\u00e9ances \u00e0 la Clinique d\u2019oncologie. Cependant, comme ces professionnel(le)s utilisaient auparavant un outil statique, les r\u00e9sultats \u00e9taient souvent loin d\u2019\u00eatre optimaux.<\/p>\n<\/div>\n<\/div>\n

    \u00ab\u2009Nous \u00e9tions en mesure de d\u00e9placer un rendez-vous individuel \u00e0 diff\u00e9rents endroits de l\u2019horaire\u2009\u00bb, dit Madame Lepage, \u00ab\u2009mais le logiciel ne nous aidait pas \u00e0 d\u00e9cider ce qui serait le plus efficace. Il n\u2019y avait aucune capacit\u00e9 d\u00e9cisionnelle num\u00e9rique.\u2009\u00bb<\/p>\n

    Le logiciel Gray permet d\u2019optimiser le temps des infirmier(\u00e8re)s et de donner aux patient(e)s le sentiment rassurant que tout est ponctuel et effectu\u00e9 avec l\u2019attention requise pour assurer leur confort et r\u00e9pondre \u00e0 leurs besoins m\u00e9dicaux.<\/p>\n

    Au Centre hospitalier de l\u2019Universit\u00e9 de Montr\u00e9al (CHUM), qui a mis en \u0153uvre cette application avant l\u2019HGJ, le nombre de traitements a augment\u00e9 de cinq pour cent, sans personnel suppl\u00e9mentaire. Madame Lepage remarque \u00e9galement une hausse du taux de la satisfaction au travail des infirmier(\u00e8re)s de la Clinique d\u2019oncologie au CHUM.<\/p>\n

    \u00ab Le syst\u00e8me informatis\u00e9 qui, avec une supervision minimale et en quelques seconds, peut cerner les possibilit\u00e9s que nous en tant qu\u2019humains n\u2019avons pas la capacit\u00e9 d\u2019envisager ou d\u2019en tirer parti. \u00bb<\/div>\n

    Cependant, dit-elle, l\u2019efficacit\u00e9 n\u2019est pas le seul objectif\u00a0: un membre du personnel r\u00e9vise toujours les recommandations du logiciel, afin de s\u2019assurer qu\u2019elles sont raisonnables pour les patient(e)s et pour le personnel.<\/p>\n

    Danina Kapetanovic, cheffe d\u2019Innovation et dirigeante d\u2019OROT au CIUSSS, dit qu\u2019elle est heureuse d\u2019avoir pu aider la Clinique d\u2019oncologie \u00e0 trouver la solution ad\u00e9quate, \u00ab\u2009puisqu\u2019\u00e9tablir les horaires en oncologie m\u00e9dicale peut \u00eatre un cauchemar\u2009\u00bb.<\/p>\n

    \u00ab\u2009La Clinique a obtenu un syst\u00e8me informatis\u00e9 qui, avec une supervision minimale et en quelques seconds, peut cerner les possibilit\u00e9s que nous, en tant qu\u2019humains, n\u2019avons pas la capacit\u00e9 de voir ni d\u2019utiliser.\u2009\u00bb<\/p>\n

    Cette d\u00e9marche est conforme au mandat d\u2019OROT de tirer parti de son expertise comme vecteur d\u2019innovations, c\u2019est-\u00e0-dire de d\u00e9terminer quel type d\u2019outil est requis \u00e0 une fin particuli\u00e8re, et ensuite de s\u2019assurer qu\u2019il est mis entre les mains des personnes qui peuvent l\u2019utiliser pour am\u00e9liorer la qualit\u00e9 des soins et des services sociaux.<\/p>\n

    C\u2019est la raison pour laquelle OROT est l\u2019un des piliers de l\u2019initiative\u00a0Vos soins partout<\/em>, l\u2019approche globale et centr\u00e9e sur les usagers du CIUSSS visant \u00e0 fournir les bons soins, au bon moment, dans le lieu le plus pertinent, le plus s\u00fbr et le plus pratique pour les usagers des soins de sant\u00e9.<\/p>\n

    \u00c0 cette fin, Madame Lepage et Madame Kapetanovic ont \u00e9tudi\u00e9 la question avec leurs coll\u00e8gues. Ensuite, cette derni\u00e8re a mis en contact les membres de l\u2019\u00c9quipe de Madame Lepage avec leurs homologues cliniques et des TI au CHUM pour d\u00e9terminer si le logiciel Gray serait pertinent pour l\u2019HGJ.<\/p>\n

    Madame Kapetanovic s\u2019est \u00e9galement entretenue avec Jacques Laporte, le directeur des Services informatiques du CIUSSS, dans l\u2019espoir qu\u2019il puisse proposer une mani\u00e8re de payer pour l\u2019acquisition et l\u2019installation de la nouvelle application.<\/p>\n

    Monsieur Laporte a \u00e9t\u00e9 \u00e0 la hauteur de la situation en trouvant un Fonds du minist\u00e8re de la Sant\u00e9 et des Services sociaux r\u00e9serv\u00e9 \u00e0 l\u2019actualisation des infrastructures des installations de soins de sant\u00e9. C\u2019est ce qui a permis aux TI de pr\u00e9parer le logiciel en trois mois seulement, et de le mettre en \u0153uvre en novembre 2023.<\/p>\n

    \u00ab\u2009Les TI ont fait un travail remarquable pour appuyer le processus et l\u2019int\u00e9gration de cette technologie\u2009\u00bb, a soulign\u00e9 Madame Kapetanovic.<\/p>\n

    Maintenant, nous entendons faire profiter les patient(e)s de la Division de radio-oncologie des capacit\u00e9s du logiciel Gray pour \u00ab\u2009assurer une exp\u00e9rience transparente, que ce soit en oncologie m\u00e9dicale, en radio-oncologie ou dans les deux\u2009\u00bb.<\/p>\n

    \u00ab\u2009Jusqu\u2019\u00e0 maintenant, nous sommes ravis des r\u00e9sultats\u2009\u00bb, ajoute Madame Lepage. \u00ab\u2009Lorsque nous tirons le meilleur parti des capacit\u00e9s des membres du personnel et du temps disponible, nos patient(e)s sont les personnes qui en b\u00e9n\u00e9ficient le plus.\u2009\u00bb[\/vc_column_text][\/vc_column][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb1\/3″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb][image_with_animation image_url=\u00a0\u00bb1658″ animation=\u00a0\u00bbFade In\u00a0\u00bb hover_animation=\u00a0\u00bbnone\u00a0\u00bb alignment=\u00a0\u00bb\u00a0\u00bb border_radius=\u00a0\u00bbnone\u00a0\u00bb box_shadow=\u00a0\u00bbnone\u00a0\u00bb image_loading=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb max_width_mobile=\u00a0\u00bbdefault\u00a0\u00bb][divider line_type=\u00a0\u00bbNo Line\u00a0\u00bb][vc_column_text]Jasmine Alami, infirmi\u00e8re-chef de la Clinique d\u2019oncologie au Centre du cancer Segal s\u2019entretien avec Lionel Avila avant la s\u00e9ance de chimioth\u00e9rapie de ce dernier.[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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